I continually encounter problems trying to login and access resources from the Thinkuknow Teachers/Trainers area, can you help?
A. It is most likely that the problems you are encountering are associated with where you are accessing the internet whilst trying to login and download resources from www.thinkuknow.co.uk/teachers. Whilst we cannot provide technical assistance we can advise some next steps to resolve this problem. If you are trying to access resources within a school/organisational network please seek local technical support from your Network Manager. It may be beneficial for your Network Manager to review the security software to grant you permission to download files from our website. Alternatively you can access the website from outside your organisational network and burn the resources on to a disc or save them on to a portable hard drive. If you are encountering problems within a domestic network please review the settings within your security software, adding www.thinkuknow.co.uk to the list of accepted/permitted websites. If problems persist following this advice please email education@ceop.gov
