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I completed a trip two months ago, but the points I was supposed to receive still havent been credited to my account. What should I do?

April 26, 2017credited my account Points trip two months ago

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I completed a trip two months ago, but the points I was supposed to receive still havent been credited to my account. What should I do?

1 Answer

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Posted

If your ThankYou Points have not appeared in your ThankYou Member Account six weeks after travel is completed, please contact the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Outside the U.S., please call collect at 859-283-8016. TDD/TTY for the hearing impaired, please call 1-866-908-7680.