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I clicked on a video, but it won play. Whats wrong?

April 26, 2017clicked play video wrong

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I clicked on a video, but it won play. Whats wrong?

1 Answer

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Posted

Videos on AARP.org are streamed through a Flash-based video player. If you don’t have Flash installed, or if your version is out-of-date, the video player will not work. To download the most recent Flash plug-in for free, visit the Adobe Web site. If you have the latest version of the Flash plug-in but the video player still won’t load, you may need to reinstall it. Follow the instructions on the Adobe Web site to reinstall Flash. Lastly, pop-up or ad-blocking software may prevent the video player from loading. You may need to disable such software in order to watch videos on AARP.org.