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I clicked on a photo to download it, but it never reached me, but ShotIndia has deducted money from my subscription. What do I do?

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I clicked on a photo to download it, but it never reached me, but ShotIndia has deducted money from my subscription. What do I do?

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If ShotIndia has deducted money from your subscription, this image is considered purchased. You may see a list of all downloaded photos on the Purchased Photos page of your My Account page. You will be able to download the photo again at no charge within one month of the original purchase.

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