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I click the Aleph desktop icon (or entry in Program list) but it won open. Now what?

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I click the Aleph desktop icon (or entry in Program list) but it won open. Now what?

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You may need to reinstall Aleph. You should call your local IT person for assistance. If you do not have local support, contact OIS via the Aleph Support Center. Remember to describe the problem completely and let us know the text of any error message you are encountering.

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