I click “Generate Report,” but the Small windExplorer doesn’t seem to respond. Why is this?
Some internet browsers automatically block pop-up windows, preventing the Small windExplorer from generating its report. To address this, you can disable pop-up blocking: In Internet Explorer, a message will appear at the top of the browser indicating that a pop-up was blocked. Click on the message to “always allow pop-ups from the site.” In Google Chrome, a message will appear in the lower right corner indicating that a pop-up was blocked. Click on this message and select the hyperlink to allow the report data entry window to load. Safari automatically blocks pop-up windows without notifying the user. Enable pop-up windows under the Settings menu in the upper-right corner of the browser, or press Ctrl+Shift+K to achieve the same functionality.