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I click Diagnosis on the web version and nothing happens. What’s wrong?

April 26, 2017Click diagnosis happens version web wrong

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I click Diagnosis on the web version and nothing happens. What’s wrong?

1 Answer

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Posted

If Symantec’s Norton Internet Security Suite or a similar pop up blocker, such as AOL’s toolbar, is installed on your system, the pop-up blocker may be stopping the Diagnosis results window from appearing. The solution is to enable pop ups for the gideononline.com domain.