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I cant see Lookeen in Windows Vista/Outlook 2007 despite the fact that the installation was successful. Why not?

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Posted

I cant see Lookeen in Windows Vista/Outlook 2007 despite the fact that the installation was successful. Why not?

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Alex Krenvalk

Something similar I had couple weeks ago and unfortunately I couldn’t solve the problem. Only some days ago I ran into an interesting tool on the Inet, which to my surprise settled those issues, perhaps it will be usable for you – recovery pst.

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1. One possibility is that Lookeen is not activated in the Add-In Manager. To change this, go to Trust Center in the Outlook menu. Select Add-ins. Under “Inactive Application Add-ins”, you should be able to find a Lookeen entry here. Select this and click on “Go To”, tick the box next to Lookeen and click on OK. Lookeen is now among the Active Applciations Add ins. 2. Second possibility: click on “Help” in the Outlook 2007 toolbar and then check “Disabled Items” – Lookeen must be enabled! 3. Third possibility: go to Tools>Customize>Toolbars and mark the checkbox “Axonic Lookeen”. 4. Another possibility is that the “User Account Control” (UAC) is deactivated. Please turn this on. Go to Start/Run, and type in “msconfig”. Click on enter. In “Tools”, look for the option Enable User Account Control. Mark this and click on “launch”. Youll need to restart your computer.

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