I cant get my prescription. Who can help me?
A. For assistance call Customer Service at 303-866-3513 (within Metro Denver), or 1-800-221-3943 (outside Metro Denver). Q. How do I change my information or report the birth of my child? A. Contact your local County Department of Social/Human Services Q. I have both Medicare and Medicaid, why doesn’t Medicaid pay for my prescriptions if I have Medicare? A. Medicaid is the payer of last resort, which means Medicaid pays last. If you have other insurance such as Medicare Part D prescription drug benefit, in most cases Medicare will pay for your prescriptions. There are a very limited Medicare excluded drugs that are still covered by Medicaid. Q. Why was I enrolled in a Medicaid HMO? A. Passive enrollment encourages client participation in a Medicaid managed care health plan and promotes selecting a primary care physician as the clients medical home. For more information call HealthColorado, the Medicaid enrollment broker at 303-839-2120 (within Metro Denver), or 1-888-367-6557 (outside
