I can’t access Remote Access using Microsoft Windows Vista and Internet Explorer?
A. We have identified an issue with users trying to log into the Remote Access Web Portal using computers running Microsoft Vista and Internet Explorer. We have identified a resolution to this issue. Users will need to update their Internet Explorer setting. This will correct the issue and allow you to use the Remote Access solution without issue. Below are high level steps to make the required change in Internet Explorer. Step 1: From Internet Explorer, click Tools -> Internet Options. Step 2: Click the Security tab. Step 3: Click on the Trusted sites icon. Step 4: Click on the Sites button. Step 5: Type https://*.connect.cps.edu in the “Add this website to this zone:” and click in the Add button: This will add it to the “Websites” section. Click the Close button. Step 6: Go to the Remote Access Website and Login to Remote Access as usual. Step 7: You are now able to access your applications – Click any link under Web applications. To download step by steps instruction with pictures p
