Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I cannot view the PDF documents generated by TaxNet. How do I fix this?

April 26, 2017documents Fix PDF taxnet view

0

10 Posted

I cannot view the PDF documents generated by TaxNet. How do I fix this?

1 Answer

0

10 Posted

A. There are two settings required to view the PDF documents generated by TaxNet. First, select Tools>> Internet Options>>General Tab>>. Press the “Settings” button under Temporary Internet Files. Under “Check for newer versions of stored pages:” make sure that “Automatically” is the selected option. Next, select Tools>>Internet Options>>Advanced Tab>>. Find the checkbox for “Do not save encrypted pages to disk”. Make sure that this box is not checked. Click here to see if Adobe Reader is installed. If these suggestions do not help you to view our PDF pages then please report the problem to us.