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I cannot check my current balance on an award program because I do not know my username or password, can AwardWallet help?

April 26, 2017award awardwallet Balance help password program username

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I cannot check my current balance on an award program because I do not know my username or password, can AwardWallet help?

1 Answer

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No. AwardWallet.com is designed to track your award program balances by logging on, on your behalf, to websites that have your balance information. We are not affiliated with those websites (i.e. www.delta.com, www.aa.com, etc.) in any way, so you need to resolve any account related issues directly with the provider of the award program. For example if you do not know how to login to American Airlines website to check your AAdvantage balance you need to go to www.aa.com and resolve this problem directly with them before you will be able to use AwardWallet.com.