I cannot add a student who is registered into my WebCT course, what do I do?
First confirm that the student is not actually already listed in the course, select “Control Panel” (located above the Course Menu), click “Manage Course”, under the header for “Manage Students” select “Change Settings”, select the radio button for”show access denied users” (if need be) and click on “Update”. Scroll down through the student list to check for students name. If the student is actually listed and there is an * next to their username, click on their name (usually the last name column is a link), click “Allow access” button and select to “Update”. The student should now have access.