I cannot access my FunOrb Jagex account. How can I cancel my subscription?
If you are no longer able to access your account, you should submit a password request to recover it. You can do this by selecting ‘Recover a lost password’ from the ‘Account Management’ page on www.funorb.com. Once the account has been recovered, you will be able to cancel the subscription by selecting ‘Cancel Subscription’ found in the ‘Account Management’ section of the FunOrb website and selecting option 1 – Cancel by Account. If you are not able to provide enough information to recover your account, you will be able to cancel the subscription by following option 2 – Cancel by Card. For customers that do not subscribe using a credit card, it is only necessary to cancel direct debit payments, as all the other payment methods are one-off, non-recurring payments. To cancel a direct debit payment, please e-mail customerservice@paybycash.com.
