I can see the Avery Template Tab but the buttons are disabled. What is wrong?
If you have not selected to trust macro content from Avery Dennison, Word will either pop up a warning dialog box, or display a security warning message which will appear between the Ribbon and the ruler. Until you enable macros for the template, you will not be able to use the template and its features. Click the Options button of the Security Warning Macros have been disabled message. Select Enable this content. Click OK.