I can ping the SignPrinter interface, but I cannot connect to the unit with the FipsSender software. How do I fix this?
Check the IP gateway connection on the web server. It must point to the gateway that serves the SignPrinter. The default is 0.0.0.0 26) When I open the FipsSender software, I get a Windows error message like ‘comm port is not available.’ This is caused by multiple instances of FipsSender being open, even though they might not be appearing on your computer desktop. Bring up the Windows task manager by simultaneously pressing the crtl-alt-delete buttons. Close every instance of the FipsSender. Close the task manager. The FipsSender should open without problem. The reason for the error message is that only one program can be assigned the comm port at a time. You need to release the comm port first to be able to access it with a new program.
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