I can join SkyFis wireless network, but I can control my telescope – I get an error message that says “the telescope is not responding”. What should I do?
Make sure you’ve selected the correct telescope type (in Voyager or SkyVoyager). Make sure your telescope is turned on, aligned, and (for a few models) set to use “RS-232 mode” which will let it accept external commands. The SynScan controllers supplied with some Orion and SkyWatcher telescopes must not be in “PC-DIRECT” mode in order to respond to external commands. Check your telescope owner’s manual for details. Also check that the serial cable is securely connected to both SkyFi’s RJ-11 jack and to your telescope’s serial port. Make sure the cables are not kinked or bent. Also make sure you’ve connected the cable to the correct RS-232 port on your telescope, and not the AUX port, autoguider port, etc. For Meade LX-200 and LX-400 telescopes, the RS-232 jack is on the mount base; for Meade ETX telescopes with Autostar controllers, and all Celestron and Orion models, it’s on the bottom of the NexStar or SynScan hand controller. For other models, or if you are unsure, check your telesc
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