I can control my telescope using SkyFi, but Im experiencing frequent communication dropouts. What can I do?
The number one culprit is usually low batteries, either on SkyFi, or on your iPhone/iPod touch. Try replacing SkyFi’s batteries, or using external power. Also make sure your iPhone/iPod battery is well-charged. Another culprit is RF interference from other WiFi networks or 2.4 GHz cordless phones. This is more difficult to fix, but you can try by changing the WiFi channel that SkyFi is using. You might also want to try reducing the telescope communication update rate in the SkyVoyager app. If you are running the SkyVoyager iPhone app, go to the Telescope Communication settings view. If there is a “Keep Alive” switch, turn it OFF. This setting has been problematic for some users, and has been removed from SkyVoyager 1.5 and higher. If you are running Voyager 4.5 on a Windows laptop, try updating your laptop’s WiFi driver software. For example, HP laptops with Broadcom 43255 WiFi chipsets are known to disconnect frequently; updating to driver version 5.60.48.35 solves this problem. If yo
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