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I can access the D-link camera with Internet Explorer, but the Hoffman Smart unit doesn’t get a picture from the camera, what should I do now?

April 26, 2017camera D-Link doesn’t Hoffman internet explorer picture SMART

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I can access the D-link camera with Internet Explorer, but the Hoffman Smart unit doesn’t get a picture from the camera, what should I do now?

1 Answer

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Check the Camera IP address and camera model in the PDU’s Configuration. If the configuration looks correct, then make sure the camera is running a firmware version 1.03 or higher. If necessary, download the newest firmware from http://support.dlink.com and update the firmware on the camera.