I called the ticket sales office or concert venue to buy tickets for Elvis Presley In Concert and they didn know what I was talking about! Why?
This problem has occurred for a few shows on some of our tours. It’s aggravating and we apologize. Here’s what happens sometimes: We book a tour, which means we know about it, the venue management knows about it and the venue’s promoter knows about it. The information is released to the media and placed on our web site, so the fans know about it. (Actually, the Elvis fan “grapevine” is so active that fans often know about our tours before we announce them!) Then, fans start calling the venue or the ticket seller. But, the promoter and venue management have not fully informed the front line box office/ticket distributor staff and they do not yet have our show set up in the ticketing system. The people who answer the phones get a call about Elvis Presley In Concert, they look on their computer and see no information and then tell a fan that they don’t know anything about our show. We’ve encouraged all promoters/venues to inform ticket sellers as soon as possible once a booking is confirm
Related Questions
- I called the ticket sales office or concert venue to buy tickets for Elvis Presley In Concert and they didn know what I was talking about! Why?
- I want to buy SM Mall of Asia Concert Grounds cheap tickets and do you have information about SM Mall of Asia Concert Grounds sitting?
- How do I process cash sales of tickets purchased through my venues box office?
