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I called the TeleFile number using my touch-tone phone and received an error message. What am I doing wrong?

April 26, 2017called doing Error message phone received telefile touch-tone wrong

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I called the TeleFile number using my touch-tone phone and received an error message. What am I doing wrong?

1 Answer

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Posted

On many “touch-tone” phones, there is a button for you to select the “pulse” or “touch-tone” option. Both use the keypad, but TeleFile only works when the “touch-tone” option is selected.