I called the police to report [___] and they didn show up for a long time. How come it took so long for them to get to my home?
Like most emergency services, we have to handle our responses on a priority basis. This means that the more pressing calls have to be handled first, so you might not get a speedy response on a report of a stolen license plate, nuisance dog complaint, or the like. Also, any incident where the complainant has no suspect information and it is not pressing, must also be handled after the “serious ” calls. Here at NBPD, we realize every call is important to the person making the call, but to manage the limited resources the department has, the above-mentioned system must be employed. There is an alternative, though, to waiting for a police officer to clear up and respond to your non-emergency complaint. We have an officer working the main desk at HQ who can take your complaint over the phone. We call this Tele-serve and it works well for cases where you just need to document something or make a report for insurance or legal purposes. Be advised that if the complaint requires follow-up by an
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