I called Nationwide Roadside Assistance and the estimated time of arrival I was given is too long, what are my options?
In most cases we are able to assist you within 30-45 minutes. In certain areas and at certain times, we may not be able to dispatch help to you on time. In those cases we will give you an authorization number and direct you to call a local service provider for the assistance you need. You then pay the service provider directly for services rendered, and then submit your reimbursement request. You can claim up to $100 in reimbursement. Extreme weather conditions, heavy call volume or lack of equipment availability may affect our ability to provide service.
