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I called in and was told that my cheque was issued last week, but I have yet to receive it. Can you re-issue me a new/replacement cheque?

called Cheque issued last week re-issue replacement
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I called in and was told that my cheque was issued last week, but I have yet to receive it. Can you re-issue me a new/replacement cheque?

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A. We will be able to re-issue a new/replacement cheque 3 weeks after the date the original cheque was issued.

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