I bought the upgrade version. What is the correct way to upgrade my old version?
The upgrade version of Reference Manager is a fully independent installer which does not require a previous version to be installed. You will need your serial number from the previous program to be able to order the upgrade. If you do have a previous version installed, then we recommend you back up any existing Reference Manager database files and customised content files (eg, styles and import filters), close all programs then uninstall the older version by selecting “Add/Remove Programs” from the Windows Control Panel. Once any older versions have been uninstalled, run the Reference Manager installer to install the new version. This will create a new Reference Manager program folder and you can then move any database or content files into this new folder.
The upgrade version of Reference Manager is a fully independent installer which does not require a previous version installed, though you will need your serial number from the previous version. The upgrade version installer will install a complete set of program files. If you do have a previous version installed, we recommend that you back up any existing Reference Manager database files and any customized content files (e.g. styles and import filters), close all open programs, and then uninstall any older versions by selecting “Add/Remove Programs” from the Windows Control Panel. Once any older versions have been uninstalled, run the Reference Manager installer. This will create a new Reference Manager program folder, and you can then move any database or content files into this new folder.
