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I bought five cartons of cigarettes one week ago and I have only received one carton. What is going on?

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I bought five cartons of cigarettes one week ago and I have only received one carton. What is going on?

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Usually the cartons are sent separately. It is necessary to avoid additional customs tax in your country. The cartons are shipped on the same day but only rarely reach destination together. The time between the first and the last delivery is in average 2 to 5 days in Europe and the Mediterranean area and 5 to 10 days in the rest of the world.

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