I bought an article, but Im not able to open the PDF link. What is wrong?Do you have the most current version of Adobe Acrobat Reader installed?
http://www.adobe.com/products/acrobat/readstep2.html. You may also need to upgrade your browser software (e.g. Internet Explorer, Netscape, Firefox, etc.) for the Reader to launch properly from the download link.Other ways to troubleshoot this problem are: • Clear your browser’s cache or temporary internet files folder. • Save the PDF to your computer, and then open the file. • Open the Adobe Reader software first, then open the PDF document you downloaded.If you close the “Thank You” page on which the download link displays, you will not be able to download the PDF from your browser. However, you will receive an e-mail receipt displaying the same download link.I keep getting an error message saying that I have exceeded the download limit. What is this? For security reasons, the PDF link has an imposed limit which only allows you to access the article for a period of four days from the time of purchase. It is also important that you single-click on the link to download the article, and
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