I bought a vacuum cleaner 9 months ago and it has stopped working, I would like a replacement but the shop will only repair it. What are my rights?
Goods must be of satisfactory quality, fit for its purpose and as described. When an item doesn’t meet some or all of these conditions: • If you have only used it a few times or haven’t had a reasonable opportunity to check them, you are probably entitled to a refund for a fault or poor description, or alternatively you may request a replacement. • If the fault is only minor and can easily be put right, it is reasonable to accept a repair. This won’t stop you claiming a replacement or refund if the repair turns out to be unsatisfactory. • If you have used it more than a few times or have had a reasonable opportunity to check them, you are probably still entitled to a repair or replacement. A repair should be carried out within a reasonable period of time and without causing you significant inconvenience. Any repair should restore goods to a satisfactory condition. If this does not happen, you are entitled to a replacement or compensation. This could be a sum of money or the cost of hir
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- One of the pads stopped working after the 90-day warranty had expired. Is there any way to purchase a repair or replacement of that pad through Ion?
- I bought a vacuum cleaner 9 months ago and it has stopped working, I would like a replacement but the shop will only repair it. What are my rights?
