I bought a silver ring/earrings/necklace and the metal seems to be changing colour. Why is that?
Sterling silver will naturally oxidize when exposed to air. You can prevent this by keeping your silver jewellery in small plastic bags. You can also polish silver jewellery with a cleaning cream or a polishing cloth (which we sell). For matte finish jewellery, you can make a paste from baking soda and water, and clean by rubbing with fingers or an old toothbrush. For Pandora bracelets, we recommend bringing them to our Glebe store to be cleaned in our tumbler, free of charge.