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I booked a free & easy trip with an agent including a hotel stay, but the hotel could not find my booking. Now what?

April 26, 2017agent booked booking easy Free hotel stay trip

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I booked a free & easy trip with an agent including a hotel stay, but the hotel could not find my booking. Now what?

1 Answer

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You have a receipt of your booking from BLISS TRAVELS. Show this to the hotel and let them call BLISS TRAVELS to check if the booking went through. In the worst case, if your booking did not go through and the hotel is full, find another hotel, pay first and keep the receipts. When you come back, you may request BLISS TRAVELS for reimbursement on booking and mental stress. Give us time to investigate with the hotel and handling agents. We will reimburse the room rates and compensate you for inconvenience suffered. The same goes when you have already paid for a land tour, but the overseas agent claims you have not. Pay first, insist on a receipt from the overseas tour operator, then come back with the receipt for a refund from BLISS TRAVELS immediately.