I attended a previous Live in HD event and didn’t have a good experience because there were technical problems. What should I expect this year?
A. The Met’s live HD transmissions are at the forefront of new technology and can’t be compared to regular movie screenings. Unfortunately, there is always a possibility that equipment may fail. If you have a poor customer experience, please write a letter to HD Distribution Department, The Metropolitan Opera, Lincoln Center, New York, NY 10023 or send an email (HDLive@metopera.org) so we can direct the complaint to the respective theater partner.