I am using Voicent modem. Why am I still experiencing long delays at the beginning of some of the calls?
First check your telephone line to see whether it is noisy or not. If it is, there is not much the system can do to improve it. For example, if you are using a VOIP service, you might experience this problem. Second, if you are calling a cell phone and the cell phone happens to be in a poor reception area, you will have these problems. Cell phone service might drop calls or even miss the call altogether. Again there is not much the system can do. The same thing could happen if the phone is answered in a noisy condition. For example, the TV is on or someone else is talking loud. The other thing to check is that your recorded message does not start with silence. Use a wave file editor, or Sound Recorder, to remove the beginning silence. To make sure it is not something else, you could turn on the “Record initial dialing” as described in question 12. Listen to the generated pickup*.wav file. If it is not noisy in these wave file, please send them to support @ voicent.com. To ensure your m
First check your telephone line to see whether it is noisy or not. Second, if you are calling a cell phone that happens to be in a poor reception area, you will have these problems. Cell phone service might drop calls or even miss the call altogether. The same thing could happen if the phone is answered in a noisy condition. For example, the TV is on or someone else is talking loud. The other thing to check is that your recorded message does not start with silence. Use a wave file editor, or Sound Recorder, to remove the beginning silence. To make sure it is not something else, you could turn on the “Record initial dialing” as described in question 12. Listen to the generated pickup*.wav file. If it is not noisy in these wave file, please send them to support @ voicent.com.
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