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I am using the Safe@Office appliance behind another NAT device, and I am having problems with some applications. What should I do?

April 26, 2017appliance applications device NAT problems safe@office

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I am using the Safe@Office appliance behind another NAT device, and I am having problems with some applications. What should I do?

1 Answer

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By default, the Safe@Office appliance performs Network Address Translation (NAT). It is possible to use the Safe@Office appliance behind another device that performs NAT, such as a DSL router or Wireless router, but the device will block all incoming connections from reaching your Safe@Office appliance. To fix this problem, do ONE of the following. (The solutions are listed in order of preference.