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I am unable to register my Launchpad in the LPDR software and receive the following error message: “Invalid information entered, please review your entries and try again”. What can I do ?

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I am unable to register my Launchpad in the LPDR software and receive the following error message: “Invalid information entered, please review your entries and try again”. What can I do ?

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This problem has been resolved. Please uninstall the old LPDR software and download the latest version 1.23 from our site.

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