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I am unable to login to the application because my userid is locked, my password is expired, or I forgot my password. What should I do?

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Click ‘Forgot Password’ button on the login form and follow the prompt to reset your account. The reset information after successful processing of your reset request will only be sent to the email address found on your registration record. If you are unable to reset your account successfully after your attempts to do so, then email help desk with request to reset your account by specifying your userid and you will receive a response only by email to the address found on your registration record. If you have a situation where the email address on your registration record has become outdated or invalid and you didn’t change it to be current or valid, then you will no longer be able to receive the email with the reset information and/or any other communications that we may send you as needed. To resolve such situation, you need to contact our help desk with request to drop your existing userid and re-register with your current information by clicking ‘Register’ link on the application hom

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