I am unable to get eBlaster to send Activity Reports and forward email from a computer which it is installed?
Please begin by restarting the eBlaster computer. When Windows has finished loading and you are returned to the Windows Desktop, perform the following steps: • Open eBlaster. • Press Send a Test Email and note any errors. • Select Report of Recent Activity. • Press Send a Report and note any errors. For further error descriptions please select Help, Technical Support Diagnostics, View Log File, and scroll to the current date and time to review the error detail. If you are having a communications error, the email Delivery Method can be modified from within Settings and General Options. Try using the Direct SMTP method rather than the default SpectorSoft Server communications method. You might also consider the General Troubleshooting Guide to ensure that your computer is free of unwanted software. Should the above process be error free, please check your Send via Email to: email address to ensure your email account or provider is not filtering eBlaster messages as spam. Also check all j
