I am unable to connect to the update server and / or activate the F-Secure Mobile Security. Why?
The error message generally states, “F-Secure Mobile Security does not have a required connection to the update/validation server”. Probably this is caused by incorrect GPRS settings. In some rare cases, the teleoperator (your Service Provider, such as Vodafone or Orange) has restricted the connection. Other possible failure causes include significantly incorrect date settings or an active GPRS session utilising other access points. If another GPRS session is active, terminate the connection and try again. To troubleshoot the connection, follow these steps: 1. Check that the date settings of your phone are correct. 2. Close all open connections from Connection Manager. 3. Try connecting using your teleoperator’s Internet access point. If there is no Internet AP defined, create one with the frequently used values Connection name: Internet, Access Point Name: internet 4. To test the connectivity with your mobile browser, try accessing this site: https://msp.f-secure.com/web-test/ 5. If y
Related Questions
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- I am unable to connect to the update server and / or activate the F-Secure Mobile Anti-Virus. Why?
