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I am unable to connect to the update server and / or activate the F-Secure Mobile Anti-Virus. Why?

April 26, 2017activate anti-virus Connect f-secure mobile server

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I am unable to connect to the update server and / or activate the F-Secure Mobile Anti-Virus. Why?

1 Answer

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The error message generally states, “F-Secure Mobile Anti-Virus does not have a required connection to the update/validation server”. Probably this is caused by incorrect GPRS settings. In some rare cases, the mobile operator (your Service Provider, such as Vodafone or Airtel) has restricted the connection. Other possible failure causes include significantly incorrect date settings or an active GPRS session utilizing other access points. If another GPRS session is active, terminate the connection and try again.