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I am trying to view a TIFF image with the Prizm Viewer, but instead of the image, I see what looks like a piece of broken filmstrip in the middle of the screen. What should I do?

April 26, 2017Broken image looks piece prizm TIFF view viewer

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10 Posted

I am trying to view a TIFF image with the Prizm Viewer, but instead of the image, I see what looks like a piece of broken filmstrip in the middle of the screen. What should I do?

1 Answer

0

10 Posted

The broken filmstrip that you see is an error generated by the QuickTime plug-in. It looks like this: The QuickTime plug-in has associated itself with TIFF images and is trying to display your TIFF image. However, the QuickTime plug-in cannot display most TIFF images. When it cannot display a TIFF file, it displays the broken filmstrip. Upgrading to any version of the Prizm Viewer after version 3.3 will fix this problem for you.