I am trying to update or delete an openlink record and I get the message “Record in Use”, but no one is modifying this record. What can I do?
To correct this problem, use Interface Maintenance, highlight the record, and click on the “Header” button. On the Interface Header Details screen, use the “Next” button to navigate to screen 3 of 3. Make sure that the “Job ID” field is set to zero on this screen. Finally, click the “Exit” button to exit this screen. This action should free up the record.
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