I am trying to login from my own computer, but the website is not showing me my personal security image and name. What is happening?
This might happen in rare cases. Before answering a challenge question or entering your password, make sure that you are going to our legitimate website. The easiest way to ensure this is by typing our URL directly into your web browser. Then, after you answer the security question, you should see your personal security image and name next to the password field. If your personal security image and name are there, you can be confident that you are at our legitimate website and can enter your password.
Related Questions
- I am trying to login from my own computer, but eBranch is not showing me my personal security image and image name. What is happening?
- I am trying to log-in from my own computer, but the website is not showing me my personal security image and name. What is happening?
- I am trying to login from my own computer, but the website is not showing me my personal security image and name. What is happening?