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I am trying to add a new payment/deduction in EARNIE but keep getting an error 9. Why?

April 26, 2017deduction Earnie Error payment

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10 Posted

I am trying to add a new payment/deduction in EARNIE but keep getting an error 9. Why?

1 Answer

0

10 Posted

This error only occurs if you have previously, at any time in the past, deleted a payment/deduction. To get round this problem, add the new payment/deduction using the Wizard and then contact Support or call us on 0844 815 5677 to ask for a new CD.