I am running the service behind a proxy server and am unable to establish a remote connection. Is there anything I can do to use Techinline in this situation?
Techinline works through any proxy servers if they are properly configured. Most likely, you are running the Techinline service in Firefox. Even if you have configured the proxy for the Firefox browser, you will still need to do the same for Internet Explorer. Techinline uses standard Windows functions for communications, which are configured in Internet Explorer. As a result, for the service to work, you will need to configure the proxy for IE.