I am receiving failure to connect -99, -2, or user name does not match cookie error messages when using eBay Wireless. What should I do?
First, check your phone’s signal strength. A weak phone signal can cause this issue. If your signal strength is good, then try removing and reinserting your phone battery. This will reset your phones network connection and could possibly fix this issue. If eBay Wireless continues to have problems connecting, then please send an email in English to support@bonfiremedia.com with your eBay username, phone model, and the name of your carrier. For all other eBay questions, please go to www.ebay.com or contact eBay customer service.
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