I am receiving an error when I try to register eBookGold. Whats wrong?
• Make sure that you are connected to the internet. • Double-check that you are entering your username and password correctly. They are case sensitive and should contain no spaces. If the problem still occurs: • Go to www.ebookgold.com and click on “Private Area”. • Use your username and password to log in. • Click on the link that says “unregister your program”. • Try registering again. Ensure your computer is not running a firewall, spyware blocker or virus detector which could be preventing the registration signal from reaching us. You may have to temporarily disable any such software. Port number 445 must be open. If the problem still occurs, please contact our Customer Service Department with your username, password, and any error messages received. Also please inform them that you have followed these steps! • Can I get eBookGold on disk? Unfortunately, we do not offer delivery of eBookGold on disk. If you loose your copy, or want the latest version, you can always download it fro
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