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I am purchasing top-up value via easy mobile top-up. Why is the transaction unsuccessful?

April 26, 2017easy mobile purchasing Top-Up transaction unsuccessful value

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I am purchasing top-up value via easy mobile top-up. Why is the transaction unsuccessful?

1 Answer

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The possible reasons could be: a) The prepaid account may have been expired or terminated. b) The account may not be activated. Please make a 1st call or SMS and it will automatically be updated.