I am planning to ship my instrument to Sea-Bird for calibration and minor repairs. What is the typical turn-around time?
Typically, Sea-Bird can calibrate the instrument and perform minor repairs within 3 – 4 weeks, plus shipping time. However, this may vary, depending on current backlog. Before shipping an instrument to us, obtain an RMA number (email seabird@seabird.com or call 425-643-9866) and fill out a Service Request Form, so that we know your instrument is on the way and can schedule appropriately. If time is critical, contact us before shipping to verify that we can meet your schedule. Note: The typical 3 – 4 week turnaround does not apply to recalibrating / repairing auxiliary sensors produced by other manufacturers. Recalibration / repair of these sensors must be performed by the manufacturers. See My auxiliary sensor needs to be repaired / recalibrated below for details.