I am not an Internet expert. How easy is it to use the new security system?
It is extremely simple. You don’t need to memorize anything new—just use the site as usual and look for your personal image and phrase at logon. 22) I share my computer with someone who has their own credit union account. Can both of us still log on from the same computer? Yes, you can both use the same computer to log on to your individual accounts. There is no limit to how many people can log on to riverset credit union’s NetBranch from the same computer. 23) What happens if someone steals my password? How will the new security system keep them from accessing my account? When someone tries to log on using your user name and password, the system will recognize that they are logging on from a different computer. It will either ask them a security question or send them an e-mail containing a one-time password that they will need to enter. Since only you know the answer to your security questions, and only you can access your e-mail account to obtain the one-time password, they will not
It is extremely simple for anyone to use. You dont need to memorize anything new, just use the site as usual and look for your secret image and phrase at log-in. I share my computer with someone who has their own credit union account. Can both of us still log-in from this machine? Yes, you can both use the same computer to log-in to your individual credit union accounts. There is no limit on how many people can log-in into the credit union website from the same computer. What happens if someone steals my password? How will the new security system keep them from accessing my account? When someone tries to log-in using your stolen user name and password, we will recognize that they are logging in from a different computer and ask them a secret question. Since only you know the answers to your secret questions, they will not be able to give a correct answer. They will not be able to log-in. Can I change my secret image and phrase? Yes, you can change your secret image and phrase at any ti
