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I am not able to connect to the Data Server from the Data Analyzer, even though I have imported the public key from the Data Server. What could be going wrong?

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I am not able to connect to the Data Server from the Data Analyzer, even though I have imported the public key from the Data Server. What could be going wrong?

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First, try using the PING command to see if the Data Server system responds, using both the alphanumeric and numeric IP addresses or WINS address. If the numeric address succeeds, then one possibility is that the spelling of the alphanumeric address is incorrect, is not defined on your network, or you have no connection to your DNS servers. You can also use the NSLOOKUP command and the TRACEROUTE command (TRACERT on Windows systems) to verify the alphanumeric address and the route to the Data Server system. For Windows systems, start a Windows Console window (a.k.a. DOS prompt) to execute the commands. For OpenVMS systems, execute $@SYS$MANAGER:TCPIP$DEFINE_COMMANDS to define the commands. If the Data Server system is running a firewall, make sure that the firewall is not blocking the port number used by the Data Server. Enter the port number you want to use for the Data Server into the firewall software (connection type used is TCP).

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