I am having trouble viewing the online video. What is wrong?
There are several reasons why the online streaming video may not display correctly. • Internet connection speed. Streaming video requires continuously transmitting considerable amounts of data over the Internet. If your Internet connection is not fast enough to handle this data, the video may fail to start, or play for a few seconds, then stop. Please see the Internet connection requirements below for more information. The speed of your connection may vary depending on Internet traffic, so it may be worth trying again at a different time of day. • Speed of your computer. Processing streaming video puts considerable demand on your computer. If your computer is more than 3-4 years old, it may not be fast enough to process the video (see the system requirements below for details). In addition, it may help to close any other programs that are running, to reduce the overall demand on your computer. • Software. The online streaming videos require Adobe Flash Player to play. If the videos do
